/* Product styles from organization_support.html; kept isolated from the marketing page. */

            .support-shell { max-width:1240px; margin:0 auto; padding:24px; }
            .support-header { margin-bottom:20px; }
            .support-header h1 { margin:0; font-size:34px; }
            .support-header p { margin:6px 0 0; color:#5d6787; }
            .support-layout { display:grid; grid-template-columns:minmax(260px, 340px) minmax(0, 1fr); gap:18px; align-items:start; }
            .support-list, .support-thread { background:#fff; border:2px solid #101010; border-radius:12px; box-shadow:3px 3px 0 #101010; overflow:hidden; }
            .support-list__title { padding:14px 16px; border-bottom:1px solid #d8ddf0; font-weight:900; }
            .support-conversation { display:block; padding:14px 16px; border-bottom:1px solid #e4e7f0; color:#101010; text-decoration:none; }
            .support-conversation:hover, .support-conversation.is-active { background:#eefcf7; }
            .support-conversation strong, .support-conversation span { display:block; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
            .support-conversation span, .support-conversation time { color:#5d6787; font-size:13px; }
            .support-thread__header { padding:18px 20px; border-bottom:1px solid #d8ddf0; }
            .support-thread__header h2 { margin:0; font-size:24px; }
            .support-thread__header p { margin:5px 0 0; color:#5d6787; }
            .support-messages { display:flex; flex-direction:column; gap:16px; padding:20px; background:#f7f7f4; min-height:360px; }
            .support-message { max-width:82%; padding:15px 17px; border:1px solid #a8aec0; border-radius:14px; background:#fff; }
            .support-message--outbound { align-self:flex-end; background:#eefcf7; border-color:#101010; }
            .support-message--inbound { align-self:flex-start; }
            .support-message__meta { display:flex; flex-wrap:wrap; gap:6px 12px; margin-bottom:8px; color:#5d6787; font-size:12px; }
            .support-message__body { color:#101010; font-size:15px; line-height:1.55; overflow-wrap:anywhere; }
            .support-message--email { width:min(100%, 760px); max-width:100%; }
            .support-message__email-disclosure { margin:0; }
            .support-message__email-disclosure summary { display:flex; align-items:center; gap:12px; min-width:0; padding:2px 0; cursor:pointer; list-style:none; }
            .support-message__email-disclosure summary::-webkit-details-marker { display:none; }
            .support-message__email-disclosure summary::after { content:"+"; flex:0 0 auto; width:24px; height:24px; border:1px solid #101010; border-radius:50%; background:#fff; color:#101010; font-size:18px; font-weight:900; line-height:21px; text-align:center; }
            .support-message__email-disclosure[open] summary::after { content:"−"; }
            .support-message__email-summary { min-width:0; flex:1 1 auto; overflow:hidden; color:#101010; font-size:15px; font-weight:800; line-height:1.45; text-overflow:ellipsis; white-space:nowrap; }
            .support-message__email-panel { margin-top:12px; padding-top:12px; border-top:1px solid #c5cada; }
            .support-message__email-subject { display:flex; gap:8px; align-items:baseline; margin:0 0 10px; color:#101010; font-size:14px; line-height:1.4; }
            .support-message__email-subject span { flex:0 0 auto; color:#5d6787; font-size:11px; font-weight:900; letter-spacing:.05em; text-transform:uppercase; }
            .support-message__email-subject strong { overflow-wrap:anywhere; }
            .support-message__email-preview { display:block; width:100%; min-height:720px; border:1px solid #d8ddf0; border-radius:8px; background:#fff; box-sizing:border-box; }
            .support-message__email-actions { display:flex; justify-content:flex-end; margin-top:8px; }
            .support-message__email-actions a { color:#34436f; font-size:12px; font-weight:800; }
            .support-message__images { display:grid; grid-template-columns:repeat(auto-fit, minmax(180px, 1fr)); gap:10px; margin-top:12px; }
            .support-message__image { margin:0; }
            .support-message__image img { display:block; width:100%; max-height:460px; object-fit:contain; border-radius:8px; background:#fff; }
            .support-message__image figcaption { margin-top:5px; color:#5d6787; font-size:12px; overflow-wrap:anywhere; }
            .support-reply { padding:18px 20px; border-top:1px solid #d8ddf0; background:#fff; }
            .support-reply label { display:block; margin-bottom:8px; font-weight:900; }
            .support-reply textarea { display:block; width:100%; min-height:130px; padding:13px 14px; border:2px solid #101010; border-radius:10px; box-sizing:border-box; resize:vertical; font:inherit; line-height:1.5; }
            .support-reply.is-dragging { background:#eefcf7; }
            .support-reply__file-input { position:absolute; inset:0; z-index:1; width:100%; height:100%; padding:0; margin:0; opacity:0; cursor:pointer; }
            .support-reply__dropzone { position:relative; display:block; width:100%; margin-top:12px; padding:16px; border:2px dashed #7883a8; border-radius:10px; box-sizing:border-box; background:#f8f9ff; color:#34436f; font:inherit; text-align:center; cursor:pointer; }
            .support-reply__dropzone:hover, .support-reply__dropzone:focus-within, .support-reply.is-dragging .support-reply__dropzone { border-color:#101010; background:#e9fff7; outline:none; }
            .support-reply__choose { padding:0; border:0; background:transparent; color:#087bb7; font:inherit; font-weight:900; text-decoration:underline; cursor:pointer; }
            .support-reply__image-list { display:grid; grid-template-columns:repeat(auto-fit, minmax(150px, 1fr)); gap:10px; margin-top:12px; }
            .support-reply__image-list[hidden] { display:none; }
            .support-reply__image-card { position:relative; min-width:0; padding:8px; border:1px solid #c5cada; border-radius:9px; background:#fff; }
            .support-reply__image-card img { display:block; width:100%; height:120px; object-fit:contain; border-radius:6px; background:#f7f7f4; }
            .support-reply__image-name { display:block; margin-top:6px; overflow:hidden; color:#34436f; font-size:12px; text-overflow:ellipsis; white-space:nowrap; }
            .support-reply__remove-image { position:absolute; top:3px; right:3px; width:28px; height:28px; padding:0; border:1px solid #101010; border-radius:50%; background:#fff; color:#101010; font-size:18px; line-height:24px; cursor:pointer; }
            .support-reply__status { min-height:20px; margin-top:7px; color:#a62222; font-size:13px; font-weight:700; }
            .support-reply__link-counter { margin-top:5px; color:#5d6787; font-size:13px; font-weight:800; text-align:right; }
            .support-reply__link-counter[hidden] { display:none; }
            .support-reply__link-counter.has-error { color:#a62222; }
            .support-reply__actions { display:flex; align-items:center; justify-content:flex-end; gap:14px; margin-top:12px; }
            .support-empty { padding:24px; color:#5d6787; }
            @media (max-width: 820px) {
                .support-shell { padding:16px; }
                .support-layout { grid-template-columns:1fr; }
                .support-message { max-width:94%; }
            }